Pivot AI for Auto Repair Shops
Fill Your Service Bay — AI Call Answering for Auto Repair Shops
Pivot AI answers every call for your auto shop 24/7, books service appointments, and answers vehicle questions — so your techs can stay under the hood where they belong.
The Problem
Why Auto Repair Shops lose revenue to the phone
Calls come in all day while techs are working
Your service advisors are busy with customers at the desk. Calls ring unanswered — and customers go to the shop that picks up.
Appointment scheduling is slow and manual
Customers calling to book an oil change or tire rotation shouldn't need to wait on hold. Every friction point loses a customer.
After-hours calls for next-day service go nowhere
Customers calling Sunday evening to drop off their car Monday morning need somewhere to leave their request. Without coverage, those calls go to voicemail or competitors.
Service questions eat up advisor time
"How much is an oil change?" "Do you work on foreign cars?" These routine questions can be answered by AI, freeing your advisor for complex service interactions.
The Solution
How Pivot AI works for Auto Repair Shops
Appointment booking on every call
Pivot AI books service appointments directly into your schedule — oil changes, tire rotations, diagnostics — based on your available slots.
24/7 service inquiry handling
Customers can call anytime to ask about services, get pricing info, or drop off a vehicle — even when your shop is closed.
Vehicle and service question answering
We build a knowledge base with your services, pricing, and vehicle types you work on — so the AI answers common questions accurately.
Lead capture for every call
Even if a customer can't schedule right away, Pivot AI captures their contact info and sends an SMS follow-up, so no lead goes cold.
What You Get
Everything included in every trial
AI receptionist (24/7)
Answers every call professionally, day or night.
Founder-led onboarding
We configure your knowledge base and call flows for you.
Lead capture & storage
Every caller's details captured and stored securely.
SMS notifications
Get alerted to new leads and urgent calls in real time.
Appointment booking
Callers can schedule directly into your calendar.
Call transcripts
Full transcripts of every call delivered to your inbox.
FAQ
Common questions from Auto Repair Shops
Can Pivot AI handle calls about specific car makes and models?
Can it capture vehicle information from callers?
What if my shop is full and I can't take new appointments?
Have more questions? Contact our team